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July 31, 2019, 03:00 PM

My Doc or Your Doc? Client Facing Documentation VS Project Team Documentation

A session by Emily Hinck
Founder and Principal Advisor, Single Track Consulting

Being a BA means producing documentation for the client and for the project team. There can and should be differences in these types of documentation. We'll discuss the key characteristics of client-facing documentation and what factors influence the composition, level of detail/technicality, and level of collaboration for client documentation. We'll also cover internal project team documentation and the key differences between these documents and those shared with the client.


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